At OrdinaryPharma, we stand behind our products with a 100% Satisfaction Guarantee.
If, for any reason, your order fails to arrive or arrives damaged during transit, we will promptly ship you another package or provide a full refund upon your request. In the event of a partial order delivery, we will issue a full refund and then proceed to charge your credit card again for the remaining balance, ensuring you are fully refunded and only charged for the products you received.
We kindly ask that you allow 30 business days from the shipment date for the order to arrive. If, after this period, your package has not been received or you have received notification of any issues such as the package being on hold or returned to the sender, please reach out to us through our ticket system in the Refund Section. We will address your request promptly and efficiently.
Please Note: Should you have any questions or concerns regarding your transaction, we encourage you to contact us via email or through our ticket system available in the Support Section.
