Guidelines for Reviewers

At OrdinaryPharma, we value transparency and continuous improvement. We provide a platform for our customers, both new and existing, to share their experiences, feedback, views, and comments. Through this platform, users can help others make informed decisions about our products and services. Your reviews contribute to creating a collaborative and trustworthy community for everyone.

To maintain a respectful and constructive environment, we ask that you adhere to the guidelines outlined below. We appreciate your support and participation in making OrdinaryPharma a reliable source for quality medication and healthcare products.

Writing a Review

You can write a review after making a recent purchase with us. Your review allows you to share your experience, feedback, and comments with fellow buyers. It also helps us understand our customers’ preferences and areas for improvement. Reviews can vary in length, from a single word to over 100 words, and cover various aspects such as products, services, pricing, privacy, payment protection, or customer support.

While we encourage you to share your experiences, it’s not mandatory to review every purchase. You can choose to skip sharing your feedback at times when you’re pressed for time or for any other reason.

Never Write a Review on Behalf of Somebody Else

To maintain authenticity, please refrain from writing reviews on behalf of someone else. Each individual should write their own review to ensure it reflects their genuine experience. Reviews written on behalf of others may be contradictory, biased, or fake. Additionally, avoid writing reviews if you have a close connection to, compete with, or work for the same company.

Keep Proof of Your Experience

Keep any documents that certify your purchase with us, such as order receipts, confirmations, screenshots, or shipping details. These documents can serve as evidence of your purchase experience.

Write Your Review Wisely

We appreciate your contributions to our platform and expect you to write reviews thoughtfully. Avoid writing derogatory, hateful, harmful, discriminatory, obscene, or defamatory comments. Bullying, blackmailing, lying, or making threats in your reviews is not acceptable.

Defamatory Reviews

As a mediator between suppliers and consumers, we take responsibility for maintaining a balance between them. While everyone has the right to share their opinions and experiences, reviews should not contain harsh or illegal statements that could harm a business’s reputation or growth.

Eliminate Promotion

Keep your reviews relevant and avoid adding promotional content, links, or marketing strategies. Our platform is not for selling your own products or services.

Do Not Add Personal Information

Reviews are public and listed on our website. Please refrain from sharing personal contact details or private information to ensure your safety and privacy, as well as that of others.

The User Account

You need to create a user account to post a review. Adding your user ID, real information, and display picture can help other viewers trust your post. Each user should have only one account, and we reserve the right to delete multiple accounts associated with the same email or contact information. You have the right to create, edit, or delete your user account as needed.

Edit or Delete Your Review

Writing one review per product is sufficient. You can update, edit, or delete your review at any time. Multiple reviews from the same user on a single product or service may be considered promotional and are discouraged.

Genuine Reviews

While freedom of expression is essential, reviews must adhere to the guidelines. We aim to maintain genuine reviews on our website to assist others. If a review violates any rule, we may temporarily hold, hide, or request changes to ensure compliance. Reviews intended to misuse or manipulate our business reputation may be removed.

Conclusion

These review guidelines are designed to ensure clarity and fairness for all users. We may update the guidelines as needed for a better user experience. For inquiries or assistance, please contact our customer support team at support@ordinarypharma.org. Thank you for your cooperation in making our platform a valuable resource for all.